Services — Deploy & Integrate

Get live, get connected, get it right

Implementation, integration, testing, and trading-partner onboarding for e2open Transportation Management. The foundation phase — done by people who've poured a few of these foundations before.

Implementation Services

Full-lifecycle implementation of e2open Transportation Management — from design through go-live and hypercare.

What it is

End-to-end implementation of e2open Transportation Management, covering the platform’s full functional scope: planning and rating, execution, settlement, analytics, and procurement. We run a proven methodology — design, configure, test, train, deploy — and we stay through hypercare until your team runs steady.

Who it’s for

Shippers and beneficial cargo owners (BCOs) starting their first implementation, restarting a stalled one, or adding major functional scope to an existing deployment.

Typical activities

  • Solution design workshops grounded in your transportation network, modes, and lanes
  • Configuration of planning, rating, tendering, execution, and settlement
  • Routing guide and rate structure setup
  • Cutover planning, go-live management, and hypercare support
  • Knowledge transfer so your team owns the system, not us

Engagement model

Project-based, scoped by phase. The senior practitioners who design the solution are the ones who configure and deploy it.

System Integration

ERP, WMS, and OMS connectivity, EDI and API integration, master data, and rate loading.

What it is

The technical plumbing that makes a TMS useful: connecting e2open Transportation Management to your ERP, warehouse management, and order management systems, and getting clean data flowing in both directions. Integration quality determines whether planners trust the system — we treat it as a first-class workstream, not an afterthought.

Who it’s for

Shippers connecting the TMS to enterprise systems for the first time, replacing legacy interfaces, or fixing integrations that drop or distort data.

Typical activities

  • Integration architecture and pattern selection (EDI, API, file-based)
  • ERP, WMS, and OMS interface design, build, and validation
  • Master data alignment — locations, items, carriers, equipment
  • Rate loading and rate maintenance processes
  • Data quality checks and exception handling on every interface

Engagement model

Project-based, usually alongside an implementation or as a standalone remediation effort.

Testing

Test strategy, functional and regression testing, data validation, and UAT support that de-risk go-lives.

What it is

Structured testing that catches problems before your carriers and customers do. We build test strategies around how your freight actually moves — real lanes, real rates, real exceptions — so go-lives land without surprises.

Who it’s for

Shippers approaching a go-live or expanding scope who need confidence the system behaves correctly under their data.

Typical activities

  • Test strategy and plan development
  • Functional and regression test execution
  • Rate and routing guide validation against expected outcomes
  • Interface and data validation across connected systems
  • User acceptance testing (UAT) coordination and defect management

Engagement model

Fixed-scope around a go-live, or recurring as part of scope expansion work.

Network Trading Partner Services

Carrier and trading-partner onboarding and enablement on the e2open logistics network.

What it is

Getting your carriers and trading partners connected and transacting — tender, status, and settlement — on the e2open network. The network already connects tens of thousands of rail and truck carriers plus ocean and air carriers and forwarders; we make sure yours are set up, tested, and actually responding.

Who it’s for

Shippers onboarding a carrier base during implementation, adding carriers after a procurement event, or struggling with partners who were “connected” but never enabled properly.

Typical activities

  • Carrier outreach, onboarding planning, and wave management
  • Tender, status message, and settlement connectivity setup
  • Connectivity testing with each partner before cutover
  • Enablement for partners new to the network
  • Escalation and follow-through on non-responsive partners

Engagement model

Project-based by onboarding wave, with per-partner tracking so nothing falls through.

Where to next

After go-live: Optimize & Transform

Go-live is the starting line. Health checks, process transformation, and value realization turn a live system into measurable savings.

Bring your people along: Enable People

Role-based training and change management make sure the system you deployed is the system your team actually uses.

Let's talk

Tell us where you are with your TMS — implementing, optimizing, or running day-to-day. We'll tell you plainly how we can help, and if we can't, we'll say so.

Start the conversation